Quote within 2 hours on working daysQuote in 2 hrs Berlin & Brandenburg Jobs in the team Request a call-back 030 23 59 890 50 DE
Free quote

Frequently asked questions about event medical services, fire watch and courses

47 answers from our daily practice – on planning, costs, fire safety, film, workplace and courses. Your question not included? Call us: 030 23 59 890 50.

Planning event medical services

How many medics do I need for my event?

That depends on the number of people present at the same time, the type of event and particular risks. In Berlin the Berlin Fire Brigade’s scheme applies: with fewer than 500 attendees, medical services are usually not required; up to 1,000 attendees at least 2 first aiders, up to 3,000 at least 4. Above that, sizing is individual. Our requirements calculator gives you the guideline figure in a minute.

Are event medical services mandatory at events?

In Berlin, the organiser must ensure and pay for medical cover. Whether and to what extent event medical services are required is set by the licence condition from the licensing authority. For events with roughly 500 or more people present at the same time, or with increased risk, they are generally required.

What is the difference between event medical services and the emergency medical service?

Event medical services cover an event on site and are commissioned by the organiser. The public emergency medical service is responsible for emergencies across the whole city and is alerted via the 112 emergency number. In a serious emergency, our team treats the person, alerts the emergency medical service and hands over to it.

What is the Maurer scheme?

The Maurer scheme is a calculation method used to size event medical services for events. It combines the permitted and expected number of visitors, the type of event and particular risks into a score. Many districts in Brandenburg use it as their basis; in Berlin, the Berlin Fire Brigade’s own scheme applies.

When do I need a medical services concept?

In Berlin from 6 points under the Berlin Fire Brigade’s scheme: the fire brigade must then approve the concept. Where more than 3,000 people are present at the same time or there are particular risks, sizing is also agreed with the fire brigade. We write the concept and handle the coordination.

How far in advance should I enquire?

For smaller events, 2 to 4 weeks is usually enough; for large events we recommend 8 to 12 weeks. In peak season from May to September and during the Christmas market period, an early enquiry is worthwhile. Short-notice deployments are often still possible through our express service.

What is an accident aid station?

An accident aid station is a room, tent or container with treatment and rest places on the event site. There we treat patients without an ambulance being needed immediately. How many accident aid stations are needed follows from the sizing.

How many defibrillators (AEDs) are needed?

Enough that every point on the site can be reached with an AED within 4 minutes – the Berlin Fire Brigade guidance sheet requires this for at least 90% of the area. We plan the exact number from your site plan.

To event medical services

Costs, quote and process

How much do event medical services cost?

As a guide: medics from €29, Rettungssanitäter (paramedics) from €33 per hour (net, plus VAT). A club fair with two crew members over eight hours therefore costs from €516 net, including the equipment flat rate. Surcharges for nights, Sundays or public holidays may apply depending on the deployment and are shown openly in the quote; the minimum deployment is 4 hours. All guide prices and worked examples are on our pricing page.

How quickly will I receive a quote?

Usually within 2 hours on working days. For urgent enquiries, please call us directly.

What information do you need for a quote?

Date and times including admission, location, type of event and the expected number of people present at the same time. The licence conditions and a site plan, if you already have them, are also helpful.

Who pays for event medical services?

The organiser. Event medical services are not part of the public emergency services and are therefore not covered by health insurers or the city.

What happens if my event runs longer?

Our team stays until fewer than 500 people are present or you end the deployment. We charge the additional time at the rates in the quote; the incident commander agrees the extension with you on site.

Will I receive a report after the event?

Yes, within 48 hours. The deployment report contains the number and type of treatments, transports, notable incidents and recommendations for your next event. It does not contain any personal patient data.

Which area do you cover?

Berlin and all of Brandenburg, and by arrangement nationwide. We plan every deployment from our base in Berlin.

To the prices

Fire watch

When is a fire watch mandatory?

When the licensing authority or the fire brigade requires it in the licence conditions – typically for stages and scenic areas, pyrotechnics, open flames or a high fire load. For hot work, the permit usually requires a fire watch, and when the fire alarm system fails it is often the prescribed substitute measure.

What does a fire watch do?

It spots fire hazards early, extinguishes incipient fires, keeps escape routes clear, checks fire-fighting equipment and alerts the fire brigade in an emergency. All patrols are documented.

Who may provide a fire watch?

Qualified persons with fire service training. With us, this is carried out by trained firefighters from professional and volunteer fire brigades.

What should I do if the fire alarm system fails?

Report the failure to the operator and – if required – to the fire brigade, and arrange a staffed substitute measure. A fire watch carries out patrols until the system works again. Call us: we can often provide the fire watch on the same day.

Can I hire fire extinguishers for an event from you?

Yes. We hire out tested foam, water, powder, wet chemical and CO₂ extinguishers from €9 per day (net), deliver them to the event location and collect them afterwards. We work out which extinguisher belongs at which stall for you, following the Berlin Fire Brigade guidance sheet.

Do I need a fire watch for welding work?

In areas at risk of fire, as a rule yes. The hot work permit stipulates that a fire watch must be on standby during the work and for a follow-up monitoring period afterwards.

Can you provide event medical services and a fire watch together?

Yes. With us, both work under one incident commander, on one radio channel and on one invoice. The Berlin Fire Brigade guidance sheet explicitly requires cooperation between event medical services, fire watch and stewarding.

To the fire watch

Awareness

What does an awareness team do?

At events, an awareness team is available for people who experience discrimination, boundary violations or assault, or who feel overwhelmed. It listens, supports according to the wishes of the person affected, provides a retreat space and, where needed, involves the event medical services or security.

What is the difference between an awareness team, security and event medical services?

Security enforces the house rules, event medical services treat medical emergencies, and the awareness team looks after wellbeing and supports those affected. With us, awareness and event medical services work together under one incident commander.

Do I need an awareness concept for my event?

It is generally not a legal requirement. However, many venues, funding programmes and clients now expect one – and it helps to defuse conflicts early. We draw up the concept and train your staff.

Can I book an awareness team and event medical services together?

Yes, that is our standard approach. Both teams use the same radio channel and the same incident commander; you receive one quote and one invoice.

To the awareness teams

Set medics, occupational medics and staff

What does a set medic do?

A set medic provides medical cover for film shoots: they treat injuries and illnesses of cast and crew, accompany stunts and special effects and, if needed, arrange the emergency services. Our set medics know the call sheets and the routines on set.

How soon can a set medic start?

Often as early as the next shooting day. For short-notice changes to the call sheet, it is best to call us directly.

At what point does a company need an occupational medic?

Under DGUV Vorschrift 1, among other cases, where there are more than 1,500 insured persons at one workplace, more than 250 insured persons with special hazards, and on construction sites with more than 100 employees of one contractor.

What is an HSE manager?

HSE stands for Health, Safety, Environment. An HSE manager prepares risk assessments, instructs employees, accompanies site inspections and plans for emergencies. We provide temporary HSE specialists for projects, construction sites and vacancies.

Can I book medical staff from you by the hour or by the day?

Yes. We provide medics, Rettungssanitäter (paramedics) and Notfallsanitäter (advanced paramedics), doctors and occupational medics for individual shifts or projects lasting several weeks.

Do you hire out ambulances for film shoots?

Yes. We provide patient transport ambulances as props, with a driver, actors and expert advice for realistic scenes if desired. Driving on public roads is carried out exclusively by our own staff.

To the set medics

First aid courses and fire safety assistants

Where do your first aid courses take place?

At the Erste-Hilfe-Akademie Berlin Mitte (Oberwallstraße 7, 10117 Berlin, 5th floor, one minute from Hausvogteiplatz U-Bahn station) and regularly on Saturdays at the Rathaus Friedrichshagen (Bölschestraße 87, 12587 Berlin). Further locations and all dates are listed in the online booking. For groups of 12 or more, we also come to you.

How do I book a course?

Online via our course portal: choose a date, enter your details and receive confirmation by e-mail. Alternatively, we accept bookings by e-mail or phone.

How much does a first aid course cost?

The course for the driving licence costs from €50. For workplace first aiders, the statutory accident insurer (BG) or accident insurance fund usually covers the costs. The fire safety assistant training costs from €75.

Which first aid course do I need for my driving licence?

A course of 9 teaching units – it is valid for all driving licence categories. You receive the certificate straight after the course.

How many first aiders does a company need?

For 2 to 20 insured persons present, at least one. For more than 20 insured persons, 5% in administrative and commercial businesses and 10% in other businesses.

Does the statutory accident insurer cover the costs for first aiders?

Generally yes. We bill your statutory accident insurer (BG) or accident insurance fund directly; for this you need the billing form or your membership number and the responsible insurer.

How often do first aiders need refresher training?

At least every two years, with refresher training of 9 teaching units. On request, we will remind you in good time.

How many fire safety assistants does a company need?

Under ASR A2.2, generally at least 5% of employees. More may be needed where there is an increased fire risk, shift work or many people with reduced mobility.

How does the fire safety assistant training work?

It lasts 3 to 4 hours and consists of theory and a practical extinguishing exercise in which everyone extinguishes a fire themselves. It is based on ASR A2.2 and DGUV Information 205-023.

Do you offer first aid courses for nurseries and schools?

Yes, as first aid training in educational and childcare facilities for children, with 9 teaching units. The costs are usually covered by the responsible accident insurance fund.

Do you also come to our company?

Yes, from 12 participants we train on your premises – in Berlin, Brandenburg and nationwide. First aider refresher training and fire safety assistant training can be combined in one day.

To the courses

About Pandemedics

What sets Pandemedics apart from other providers?

We deliver not just staff, but cover that is transparently calculated, agreed with the authority and documented. This includes six written commitments – from a fixed-price quote within 2 hours on working days to the deployment report within 48 hours.

What qualifications do your crew have?

Depending on the deployment: medics, Rettungssanitäter (paramedics), Notfallsanitäter (advanced paramedics) and doctors; for fire watches, trained firefighters. We provide proof of qualifications on request.

Are you insured?

Yes, we hold public liability insurance covering all deployments and courses.

How can I work at Pandemedics?

We are continually looking for medics, Rettungssanitäter and Notfallsanitäter (paramedics and advanced paramedics), firefighters and first aid instructors – on a mini-job, part-time or full-time basis. Apply via our careers page.

About us

Still have a question?

We answer personally – by phone or e-mail.

We’ll call you back

Free and non-binding. Office hours: Mon–Fri 08:00–18:00.

In a hurry? Call directly: 030 23 59 890 50 · Privacy policy

Call Call-back Enquire