As at: November 2026

We want everyone to be able to use our website, and in particular the online booking of courses, without barriers. This statement applies to www.pandemedics.de and describes how we implement the requirements of the Barrierefreiheitsstärkungsgesetz (BFSG, German Accessibility Strengthening Act).

Status of compliance

The website was developed to the requirements of the EN 301 549 standard and the Web Content Accessibility Guidelines (WCAG) 2.2 at conformance level AA. It is largely accessible.

How we implement accessibility

Clear page structure with headings, a “Skip to content” link and breadcrumb navigation
Full keyboard operability with visible focus
Sufficient colour contrast and scalable text
Alternative text for all photos
Labelled form fields, clear error messages and status messages for screen readers
Reduced animation where the system setting asks for it
Alternative ways to get in touch for all forms: phone, e-mail, call-back

Known limitations

Some guide articles and legal texts are worded in a complex way; a version in Easy Read language is being prepared.
Course booking runs through an external booking portal. We cannot fully influence its accessibility, so we also accept bookings by phone and e-mail.
The print form of the requirements calculator is designed for printing and is not optimised for screen readers; all the information is available in equal form on the page itself.

How we tested

In November 2026 we tested all pages with an automated testing tool (Google Lighthouse), checked the display at screen widths from 320 to 1,280 pixels and tested keyboard operation. Automated checks do not find every barrier, so we continuously incorporate feedback from users.

Feedback and contact

Have you noticed any barriers, or do you need information in a different format? Write to us at info@pandemedics.de or call us: 030 23 59 890 50. We reply within 14 days.

Market surveillance

If you believe that we do not meet the requirements of the BFSG (German Accessibility Improvement Act), you can contact the competent market surveillance authority: Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF), Magdeburg.

Accessibility statement